Job Description

Roles & responsibilities

Role Summary:

The Supplier Relationship Manager operates within the Group Supply Management function to optimise, govern, and enhance the performance of key suppliers across the digital & technology domain. This role focuses on providing analytical insights into supplier performance, conducting routine contract due diligence, and maintaining robust risk and compliance oversight. The role ensures supplier engagements deliver contractually required outcomes, are governed by structured processes, and align with strategic priorities while driving measurable performance improvement and operational resilience.

 

Contract & Performance Oversight

Manage supplier contracts within the Digital and Technology domain
Monitor service performance, KPIs, and SLAs.
Ensure contract obligations are met and corrective actions are supported where necessary

Financial Management & Spend Control

Track budgets and actual spend against plans.
Validate supplier charges and ensure financial commitments align with policies.
Capture financial activities to meet Domain expectations.

Compliance, Change control & SoW management

Assist in managing supplier compliance with contractual commitments
Ensure robust assessment and documentation of variations, Statements of Work, and change requests
Align activities with category strategies and procurement governance.

Roles & responsibilities (Continued)

Supplier Performance Assessment & Remediation

Conduct structured reviews of supplier performance
Identify performance gaps and manage remediation actions
Apply contractual remedies, such as service credits and financial recoveries.

Risk Management & Resilience

Complete supplier risk assessments
Maintain business continuity, exit planning, and risk mitigation activities
Support throughout the contract lifecycle to ensure resilience.

Governance & Reporting

Prepare inputs for quarterly business reviews and governance forums
Deliver performance insights, commercial updates, and risk reports
Engage with Domain leadership and Procurement Partners.

Supplier Commercial Management & Value Creation

Support cost optimisation, efficiency, and service enhancements
Enable value creation through continuous improvement
Challenge supplier pricing models using Total Cost of Ownership (TCO) analysis.

Value Delivery & Continuous Improvement

Provide analysis to support cost optimisation opportunities
Encourage consistent service enhancements
Focus on creating incremental value throughout the contract lifecycle.

Relationship Development & Supplier Innovation

Build strong, collaborative supplier relationships
Encourage innovation and process enhancements
Align relationships with Domain priorities.

ESG & Sustainability Alignment

Capture and report ESG principles and work with suppliers to advance sustainability and responsible business initiatives
Align activities with the firms priorities on diversity and ESG matters.

Analytics Led Value & Performance Insights

Develop and maintain analytical dashboards and metrics
Evaluate supplier performance, cost trends, and risk indicators
Provide insights into service quality.

Total Cost of Ownership (TCO) optimisation

Apply TCO analysis to challenge supplier pricing models.
Focus on reducing long-term cost exposure.
Support financial efficiency within the firms supplier engagements.
 

This role is for you if you have  the below

Work experience

Overall, 8 - 10 years of experience and expertise in supplier relationship management, procurement, commercial operations and similar roles
Organised and efficient in managing multiple suppliers and ensuring quality standards
Ability to operate in complex, highly regulated, or large organisational environments
Degree in business, supply chain, or commercial management.
Professional certifications like CIPS or CPSM are advantageous.
 


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: India City: Bangalore ,Karnataka
Company Website: https://social.kpmg/contactus Job Function: General Management
Company Industry/
Sector:
Business Consulting and Services

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About the Company

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