Job Description

IDEALLY HAVE: Cloud Infrastructure & Containerization

  • AWS — EC2, S3, networking/VPC, IAM, Lambda; provisioning and lifecycle management of cloud-hosted demo environments
  • Kubernetes (K8s) — container orchestration for Cloud services; deployment, scaling, pod management, and health monitoring
  • Infrastructure-as-code mindset — scripted and repeatable environment provisioning
  • Understanding of Datadog
  • Understanding of Harness
  • Amazon Connect
  • Session Border Controller (Ribbon SBC) — call routing, TLS, SIP trunk configuration
  • Microsoft Teams Direct Routing

MUST HAVE: Scripting & Automation

  • Python 3.x — automation scripting, REST API clients, Selenium/playwright, multi-threaded data generation
  • PowerShell 5.1+ — orchestration, scheduled task management, environment lifecycle scripts
  • T-SQL / SQL Server — query writing, stored functions, sqlcmd automation against operational databases

MUST HAVE: Architecture & Design

  • Ability to produce clear architecture diagrams, environment topology documents, and integration blueprints
  • Experience designing multi-tenant SaaS-style environments with isolated configuration layers
  • Familiarity with API design, microservices patterns, and service dependency mapping
  • Security-aware design — credential management, least-privilege access, CVE awareness
  • Git / version control experience — scripted environment management, change tracking.
  • Confluence / Jira proficiency — documentation authoring, project tracking

NICE TO HAVE

  • Verint suite of products (WFE, IVA)
  • Verint API integrations
  • Formal solutions architecture experience or certification (AWS SA, TOGAF, or equivalent).
  • Pre-sales or Solution Consulting background — understanding of how demo environments are used in the sales cycle.
  • Experience with AI/ML-enhanced contact centre products — Verint Da Vinci, OpenAI/Bedrock API integration, conversational AI.
  • Multi-locale and internationalisation experience — managing demo environments across APAC, EMEA, Americas.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Bangalore Urban ,Karnataka
Company Website: http://www.virtusa.com Job Function: Software Development
Company Industry/
Sector:
IT Services and IT Consulting

What We Offer


About the Company

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