Consultant

JD#1 -AI Developer

Mandatory Skills -Artificial Intelligence,Python,Chatbot,Agentic AI,

Job Description

This role is responsible for designing, building, configuring, and optimizing AI-powered agents within Moveworks Agent Studio (SIE’s enterprise chatbot platform). The engineer will deliver scalable, reliable, and enterprise-grade conversational AI solutions, including full ownership of Moveworks platform setup, configuration, and integrations across enterprise systems.

Education Qualificaiton

B-Tech or Equivalent Engineering Degree

Roles & Responsibilities

Key Responsibilities

• Design, build, configure, and enhance AI agents within Enterprise solutions in alignment with priority and high-level design architecture defined by the Agents & Automations team.
• Partner with the Agents & Automations team to deliver prioritized agents aligned with enterprise roadmap and business needs.
• You will be responsible for end-to-end lifecycle of agent delivery, including development, testing, deployment, and continuous optimization
• Integrate backend systems through
• Connectors
• Integrations with other agents built in agentic platforms (e.g., Snowflake, Snap Logic, Microsoft Copilot, or n8n/writer orchestration)
• MCP-based integrations
• Leverage enterprise systems such as ServiceNow as systems of record and workflow engines to enable intelligent automation for IT, HR and Finance.
• Deliver improved enterprise chatbot experience “Ask Nexus” for all SIE users by improving conversational flows, usability, and overall operational efficiency
• Collaborate with cross-functional development teams to deliver integrated AI solutions for End To End ITSM automation with ServiceNow Now Assist Monitor, troubleshoot, and continuously optimize agent performance, accuracy, and overall user experience
  
  

• Strong proficiency in Python (preferred for AI agent logic, MCP server/client development, and custom integrations)
• Hands-on experience with Agentic AI , MCP , including setup, configuration, ingestion, and plugin management (required)
• Experience building chatbot solutions, including A2A integrations and/or MCP-based architectures