Amazon Connect - Senior Developer

"Moment CXCRM"

Greeting from Cognizant

We are hiring for Amazon Connect Developers in Cognizant

Experience:- 4 Years to 12 Year

Location: - Hyderabad, Chennai, Bangalore, Pune, Kolkata, Noida, Gurgaon, Mumbai

Job Description:-

Position Summary

We are seeking an experienced AWS Connect Developer with strong expertise in React.js along with hands-on experience in building AWS-based conversational AI solutions. The ideal candidate will work across UI development, AWS chatbot services (Lex, Bedrock), Amazon Connect, backend integrations (Python, Lambda, DynamoDB), and Salesforce CRM connectivity.

Key Responsibilities

• Develop and maintain responsive UI applications using React.js, JavaScript/TypeScript, HTML5, and CSS3.
• Build and integrate AWS conversational AI solutions including Amazon Lex, Amazon Bedrock, Amazon Q Connect, Amazon QIC.
• Develop serverless backend components using AWS Lambda, API Gateway, and Python.
• Design and optimize NoSQL data models using Amazon DynamoDB.
• Integrate AWS chatbot and contact center solutions with Salesforce Service Cloud via APIs.
• Collaborate with cross-functional teams including UX, QA, and Product.
• Ensure solution quality, scalability, and security aligned with AWS best practices.
• Support deployments through CI/CD pipelines and version control (Git).
  
  

• Strong proficiency in React.js, JavaScript/TypeScript, and front-end development.
• Experience working with AWS services, including:
• Amazon Lex (chat/voice bots)
• Amazon Bedrock (generative AI/LLMs)
• Amazon Connect / Amazon Q Connect
• Amazon QIC
• AWS Lambda
• API Gateway
• DynamoDB
• Experience coding backend functionalities in Python.
• Strong understanding of REST APIs and microservice integration.
• Experience integrating applications with Salesforce APIs (REST/SOAP).