Responsible for ensuring accurate and timely processing of supplier invoices, vendor account management, query resolution, and compliance with AP controls. Acts as a subject matter expert within the AP team, supporting operational excellence, continuous improvement, and stakeholder satisfaction in a Shared Services environment,
Main Tasks
Operational Duties:
Process and monitor supplier invoices from receipt to payment.
Resolve invoice discrepancies, blocked invoices, and approval workflow issues.
Handle vendor and stakeholder queries via email, MS Teams, and ticketing tools.
Perform vendor reconciliations and support month-end closing activities.
Ensure compliance with company policies, internal controls, and SLA requirements.
Maintain process documentation, SOPs, and knowledge repositories.
Support onboarding and training of team members.
Drive process improvements, automation initiatives, and standardization efforts.
Collaborate with Procurement, Finance, and business stakeholders to resolve issues efficiently.
Support internal and external audits as required.
Key Competencies
Spanish language expertise with the ability to manage supplier communications, query resolution, and stakeholder interactions independently.
Demonstrate ability to adapt and respond appropriately to evolving work demands
Proven ability to problem solve and take appropriate actions
Must be detail orientated with strong analytical and mathematical abilities
Demonstrat proficiency in meeting timely objectives
Must be able to work in a fast paced dynamic environment
Exellent communication and organizational skills, team player
Experience
Education/university degree in business administration, finance, commerce or any other relevant field.
0 to 4 years of experience in Procure to Pay/Accounts Payable/ Invoice Processing/Vendor Master data management / Vendor Reconciliation.
Fluent Spanish language proficiency (B2/C1 level or equivalent) with strong verbal and written communication skills.
SAP Financials (FICO and MS Office (excel, Powerpoint, word)
Experienced in Shared Service Centre environment (ticketing tool, SLA KPIs)
Flexibility with shift timining for self and experience in 24x5 shift model.
Service oriented mindset - Proven ability to develop new ideas and creative solutions
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