Duck Creek-Senior

Senior Duck Creek Billing – P&C Insurance

Role Overview

We are seeking a skilled Duck Creek Policy Consultant with hands-on experience in Duck Creek Billing (DCB) within the P&C Insurance domain. The ideal candidate will have strong expertise in billing processes, system configuration, and premium reconciliation, along with the ability to translate business requirements into scalable billing solutions.

This role requires a strong functional–technical background and the ability to collaborate with cross-functional teams across the delivery lifecycle.

Key Responsibilities

Billing Delivery & Requirement Management

• Gather, analyze, and document requirements (BRDs, FRDs, user stories) focused on Duck Creek Billing
• Understand and configure billing processes including:
• Billing plans & schedules
• Invoicing and payment processing
• Collections, dunning, and refunds
• Identify and resolve premium mismatches within billing systems
• Support SIT/UAT, defect tracking, and release cycles

Billing Configuration & Development

• Configure and support Duck Creek Billing (DCB) solutions using:
• Author (Manuscripts, XML/XSLT rules)
• Billing workflows and configurations
• Implement and validate billing-related functionalities and enhancements
• Support integrations with external systems (payment gateways, finance systems, APIs)
• Work closely with development and QA teams to ensure high-quality delivery

Data Validation & Reconciliation

• Perform data validation and reconciliation for billing transactions
• Analyze and troubleshoot discrepancies in billing data
• Support testing and validation of billing outputs

Stakeholder Collaboration

• Act as a liaison between business stakeholders and technical teams
• Participate in sprint ceremonies, workshops, and demos
• Communicate project status, risks, and issues effectively

Team Contribution

• Support junior team members on billing configurations and best practices
• Contribute to documentation, reusable assets, and process improvements

Required Skills

• 4–8 years of experience in P&C Insurance IT, with strong focus on Duck Creek Billing
• Strong understanding of:
• Billing lifecycle (invoicing, payments, collections, refunds)
• Billing configuration and workflows
• Hands-on experience with:
• Duck Creek Author & Manuscripts
• Integration concepts (REST/SOAP APIs)
• Strong analytical and problem-solving skills
• Basic understanding of SQL/data validation
• Good communication and stakeholder management skills
• Experience working in Agile/Scrum environments

Preferred Qualifications

• Bachelor’s degree in Engineering, Computer Science, or related field
• Duck Creek Billing/Platform certification (preferred)
• Exposure to C#, .NET, and API integrations
• Experience in implementation or production support projects