Centre Head

Field

Details

Job Title

Center Head

Region

Balasore, Odisha

Office Location

NIIT Foundation, as per requirement

Travelling Required

Yes (Local outreach and partner coordination)

Experience Required

1–2 years experience handling independent center operations and team leadership

Roles & Responsibilities

• Manage the center as an independent profit unit with a focus on revenue optimization, administration, marketing, and educational delivery

• Liaise with local stakeholders including NGOs, institutes, community leaders, and location owners to build partnerships and ensure visibility

• Conduct mobilization and counseling sessions across communities, schools, hubs, and residential areas

• Implement, review, and improve center processes to ensure high standards in education delivery

• Monitor education delivery for quality, manage slippage and leakage, and ensure student placement and satisfaction

• Coordinate with HO for functional updates and ensure smooth operations

• Lead team training, development, and retention efforts; drive team engagement and manage attrition

• Conduct competition analysis and share market feedback for potential new product introductions

Data Management

• Maintain records related to center performance, revenue, student progress, and placement outcomes

• Submit reports on mobilization, operations, and training outcomes regularly to Cluster/HO teams               

• Track and analyze key metrics for performance review and process improvements 

Skills Required

• Strong leadership, team management, and interpersonal communication skills

• Good understanding of training industry and CSR/Skill Development projects             

• Strong administrative and process implementation abilities               

• Ability to manage stress, multitask, and lead diverse teams with enthusiasm               

Qualification

• Graduation (any stream) is mandatory

• Preferred: MBA or Diploma in Sales/Management                  

• Prior experience in the skilling/CSR training sector highly desirable