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Position/Designation

Quality Assurance

Grade/Level

Onrole-L4

Location

Akurdi HO

Experience

Minimum 3-5 years of experience skilled in LOS : Salesforce and LMS: Pennant Management with exposure to working for Banking/NBFC sector.

Qualification

B.E./ B. Tech /M.C.A./M.C.S/B.C.A

Reporting To

Manager IT

Summary Role Profile/Job Responsibilities

Key Responsibilities:

1. Quality Assurance

• End-to-end QA testing for Loan Origination Systems (LOS), underwriting platforms, and servicing software to ensure compliance with RBI guidelines and accurate loan processing.
• Collaboration with business analysts and developers to translate loan workflows/BRD into effective test scenarios.
• Test plan creation and execution for diverse loan products, including auto loans.
• Functional, regression, and UAT testing performed for new features, upgrades, and bug fixes.
• Loan Origination System validation of workflows across products, ensuring compliance and integration with third-party systems (credit bureaus, KYC, dedupe).
• Loan Management System (Pennant) testing for repayment schedules, EMI tracking, interest calculations, restructuring, delinquency handling, and closure for secured and unsecured loans.

2. Vendor Management

• Coordinate with vendors to understand FSD, assess the impact on regular system operations, and ensure timely resolution of issues.

• Leveraged JIRA to document, track, and manage defects, ensuring timely resolution and improved system reliability.

Skill Sets Required

1. Quality Assurance:

• Proven experience in defining and tracking service quality metrics.
• Ability to identify service gaps and drive process enhancements.

2. Communication Skills:

• Excellent written and verbal communication skills for reporting, escalation, and stakeholder updates.
• Ability to explain issues to non‑technical users and developers.

3. Additional Technical Skills:

• Knowledge of SQL, Bug tracking tools JIRA, API monitoring, Postman, Excel Knowledge.

• Knowledge of Selenium automation tool.

Certifications (Preferred)

• ISTQB (Optional)