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State Head-Cross Sell SME Loans

Talentmate

India

13th December 2025

2512-5516-3276

Job Description

Job Requirements

Role/Job Title – State Head – Cross Sell SME

Department/Function – Customer Experience

Job Purpose

The primary responsibility is to ensure all the customers are attended to and resolution is given within defined TAT

Responsibilities

Roles & Responsibilities:

Productivity
Channel Migration
Mainting low Attrition level
First Contact Resolution
Transaction NPS
Cross sell Ma

Educational Qualifications

Graduation - Any Graduate

Experience: Minimum of 5-10 Years of experience.

Job Details

Role Level:	Mid-Level	Work Type:	Full-Time
Country:	India	City:	Ahmedabad ,Gujarat
Company Website:	http://www.idfcfirstbank.com/	Job Function:	Sales
Company Industry/ Sector:	Banking

What We Offer

About the Company

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