Packaged SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer

Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills : Salesforce Lightning Web Components

Good to have skills : Salesforce Omnistudio Platform

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As a Packaged/SaaS Application Engineer, you will configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Your typical day will involve utilizing standard tools, APIs, and low-code platforms to align solutions with business needs while maintaining compatibility and performance. You will engage with various teams to ensure that the applications meet the required standards and effectively address user needs, contributing to the overall success of the projects you are involved in.

Roles & Responsibilities:

• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate knowledge sharing sessions to enhance team capabilities.
• Monitor application performance and implement improvements as necessary.
  
  
  

• Must To Have Skills: Proficiency in Salesforce Lightning Web Components, Salesforce Service Cloud.
• Good To Have Skills: Experience with Salesforce Omnistudio Platform.
• Strong understanding of web component architecture and development.
• Experience in integrating Salesforce applications with third-party services.
• Proficient in troubleshooting and debugging Salesforce applications.
  
  
  

• The candidate should have minimum 5 years of experience in Salesforce Lightning Web Components.
• This position is based at our Ahmedabad office.
• A 15 years full time education is required.