GM - Product Lead

Who We Are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About The Role

We are seeking a seasoned professional to lead cross-functional teams and deliver end-to-end digital transformation within Super FO, Super BO, or Super Quality domains. This role combines strategic product management with digital lean methodologies to drive operational excellence, value delivery, and continuous improvement across multiple markets. The individual will act as the single point of accountability for product success, ensuring alignment between business objectives, technology capabilities, and customer outcomes.

What You’ll Do

• Lead and develop teams of Product Owners and Digital Lean professionals to deliver transformation roadmaps.
• Manage the full product lifecycle, including value identification, business case development, benefit realisation, deployment, and continuous improvement.
• Own prioritisation of product backlog and ensure delivery cadence aligns with strategic objectives.
• Collaborate with senior stakeholders across IO, Local Markets, Operations, IT, Finance, and HR to ensure seamless execution.
• Drive solution deployment and adoption across markets, ensuring compliance with regulatory and security standards.
• Lead governance, risk management, and performance sustainability, including benefit case analysis and dependency validation.
• Champion continuous improvement initiatives and digital strategy delivery, leveraging data-driven insights for operational transformation.
  
  

Who You Are

• Proven experience in leading digital transformation and product management in complex, cross-functional environments.
• Strong expertise in Agile and Lean methodologies, with experience managing projects for customer operations.
• Excellent analytical, problem-solving, and interpersonal skills, with the ability to influence senior leadership.
• 10+ years supporting business and technology transformations, and 5+ years in process/solution development or product management.
• Knowledge of functional and solution architecture, and experience with technologies such as AI and ML.
• Certifications such as CSPO, CSM, Prince2, Lean BB, SAFe Agilist, SAFe LPM, Blackbelt, Greenbelt are highly desirable.
• Proficiency in data-driven decision-making and translating strategic objectives into actionable product roadmaps.
• Desired: Telecom industry experience, financial literacy, familiarity with Six Sigma and Lean tools, and global rollout experience.
  
  

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

Whats In It For You

• Opportunity to lead large-scale digital transformation initiatives across global markets.
• Exposure to cutting-edge technologies and methodologies such as AI, ML, Agile, and Lean.
• Work in a collaborative, inclusive environment with senior stakeholders and global teams.
• Drive strategic impact and innovation within one of the world’s leading telecom organisations.
  
  

What Skills You Will Learn

• Advanced product lifecycle management and governance frameworks.
• Expertise in digital lean methodologies and agile delivery practices.
• Strategic stakeholder engagement and influencing at senior leadership level.
• Data-driven decision-making and performance analytics for global operations.
  
  

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, its our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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