Account Manager

Experience: 5.00 + years

Salary: Confidential (based on experience)

Shift: (GMT+05:30) Asia/Kolkata (IST)

Opportunity Type: Hybrid ()

Placement Type: Full time Permanent Position

(*Note: This is a requirement for Uplers)

What do you need for this opportunity?

Must have skills required:

Customer Relationship, Upsell, Cross-sell, Client Communication, Documentation, Automation tools, Campaign performance

Uplers is Looking for:

We’re looking for a proactive Account Manager who excels at building and nurturing client relationships, driving measurable outcomes, and ensuring smooth execution of digital marketing and CRM campaigns. This role calls for a strategic thinker who can balance client satisfaction with business growth, using data, communication, and collaboration to deliver results.

Key Responsibilities:

• Act as the primary point of contact for assigned clients, ensuring strong relationship management and retention.
• Demonstrate active listening to fully understand client goals, pain points, and business priorities.
• Lead cross-functional coordination between internal teams (marketing, tech, creative, CRM, etc.) to deliver on client expectations.
• Showcase excellent communication and articulation in all interactions — from client meetings to executive presentations.
• Apply strong negotiation skills while managing proposals, renewals, and commercial discussions.
• Possess deep domain knowledge in digital marketing, CRM systems, and campaign management workflows.
• Ask insightful, business-driven questions to uncover needs and optimize client strategies.
• Maintain a number-oriented and target-driven approach — tracking KPIs, campaign performance, and revenue growth metrics.
• Utilize AI tools and data-driven insights to enhance productivity, reporting, and decision-making.
• Understand and support the sales process, ensuring smooth collaboration between sales, delivery, and client servicing teams.
• Identify opportunities for upselling, cross-selling, and account expansion.
• Develop and execute strategic account plans to drive growth within assigned client portfolios, ensuring consistent alignment with client goals and performance metrics.
• Demonstrate strong sales acumen through proactive outreach on platforms like LinkedIn, professional communication via calls and emails, and regular engagement with both primary and extended client POCs to uncover new opportunities.
• Work closely with internal teams and leadership to ensure client strategies are in sync with the company’s broader goals, values, and revenue targets.
  
  
  

Required Skills & Qualifications:

• Proven experience as an Account Manager or Client Success Manager in digital marketing, advertising, or CRM-driven environments.
• Excellent communication, presentation, and negotiation skills.
• Strong analytical mindset — comfortable interpreting data and linking performance to business outcomes.
• Highly target-oriented with a focus on achieving growth, retention, and performance goals.
• Solid understanding of digital marketing metrics, campaign ROI, and CRM analytics.
• Proficiency with AI or automation tools that enhance client servicing or reporting.
• Strong relationship management and problem-solving abilities.
• Ability to thrive in a cross-functional, fast-paced environment.
  
  
  

How to apply for this opportunity?

• Step 1: Click On Apply! And Register or Login on our portal.
• Step 2: Complete the Screening Form & Upload updated Resume
• Step 3: Increase your chances to get shortlisted & meet the client for the Interview!
  
  
  

About Uplers:

Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.

(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, dont hesitate to apply today. We are waiting for you!

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