Communications Coordinator

Job Features

Overview

INTAS Foundation, the CSR arm of INTAS Pharmaceuticals Ltd. is contributing to various Corporate Social Responsibility initiatives and developmental interventions aimed to uplift the marginalized section of the society. Initiatives such as Apna Ghar, Blood Bank Upliftment, Patient Assistance Programs and Community Initiatives have demonstrated its impactful and transformative results by touching 2million + lives in 25 states and union territories, leaving a profound impression in hearts of those who have been benefited. We are on a lookout for a storyteller, a social impact advocate at heart, who breathes social media, and an effortless communicator who brings unwavering passion to serve less privileged. Position: Communications - Coordinator Experience: 2 - 3 Years Location: Thaltej, Ahmedabad

Responsibilities

Primary Responsibility 1. Impact Narrative & Content Development

• Proactively engage with project teams to identify documentation and storytelling opportunities across programs.
• Independently conceptualise, develop, and produce high-quality content including impact stories, testimonials, case studies, infographics, brochures, leaflets, blog posts, and project presentations.
• Convert the data into impact narratives- accurate, ethical, dignified, and aligned with IF’s brand values and Sustainable Development Goals (SDG).
• Supervise and maintain consistency in tone, visual identity, and messaging across all platforms and materials. 2. Reporting & Knowledge Products
• Prepare and coordinate monthly, quarterly, and annual reports for internal review and external stakeholders.
• Maintain repository of reports, data sets and all communication materials including photographs and videos and creatives in secured traceable folders.
• Lead the development of knowledge products such as manuals, training modules, IEC materials, and learning briefs.
• Convert field learnings into structured documentation that supports replication, scale, and institutional memory. 3. Digital Platforms & Systems Management
• Manage and operationalise end-to-end IF DigiMIS, IF Feedback System, and IF Ticketing System.
• Ensure regular updates, data accuracy, user adoption, and smooth functioning of internal and external digital platforms.
• Generate insights from digital systems to support decision-making and reporting. 4. Social Media, Website & Digital Outreach
• Update website on quarterly basis, and manage IF’s social media platforms in coordination with social media agencies and vendors.
• Build and execute a content calendar for consistent, high-quality engagement.
• Achieve a minimum of 10,000 new subscribers annually and sustain regular audience interaction.
• Track engagement metrics and refine content strategy based on performance. 5. Compliance, Accuracy & Risk Management
• Review all content (online and offline) for factual accuracy, regulatory compliance, and strategic alignment for public dissemination.
• Ensure ethical documentation practices including informed consent, sensitive storytelling, and data privacy in alignment with DPDP Act.
• Minimise reputational and compliance risks through strong editorial oversight. 6. Archiving & Information Management
• Maintain a well-organised digital archive of photos, videos, reports, and written materials.
• Ensure easy retrieval of assets for future reporting, audits, communication, and learning needs. 7. Stakeholder Coordination
• Act as the primary point of contact for communication needs of Intas Foundation.
• Coordinate with vendors, designers, videographers, to ensure timely and quality outputs.
• Streamline all internal communications to reflect brand image. 8. Innovation & Continuous Learning
• Stay updated on emerging communication trends, AI tools, and best practices in digital storytelling and build competencies of teams.
• Adopt communication workflows, templates, and systems to coordinate and streamline deliverables.
  
  

• Master’s degree in mass communication or English Literature, In Communications, Journalism, Public Relations, Social Work or related field with experience in impact communication.
• Minimum 2 years of relevant work experience in documentation, storytelling, content development or communications (preferably NGOs or foundations)
• Professional fluency in English (written & spoken)
• Working knowledge of reading and writing in Hindi
• Proficiency in working on MS Office Suits and AI-driven tools like Canva to deliver innovative and aesthetically engaging design concepts.
• Good communication skills
• Team player and collaborative working style
• Understanding of social and digital media platforms
• Ability to work independently as well as collaboratively
• Manage and prioritise multiple tasks and projects simultaneously while meeting deadlines.
• Work independently and develop high-quality content in English with minimal support.
  
  

• Experience in ‘WordPress’ and social media tools will be an added advantage.
• Ability to work in a high-performance environment with tight deadlines.
• Operational requirement of Interacting with project team to get a clear understanding of the requirements.
• Analytical skills in interpreting Sustainable Development Goals, Social Return on Investment & Theory of Change