Tele Sales Executive – B2B Telecom 19D25

The Tele Sales Executive – B2B Telecom plays a crucial role in driving the sales operations of a company's telecommunications products and services aimed at business clients. This position involves not just a flair for selling but also a deep understanding of telecom services as well as an ability to cultivate and maintain relationships with other businesses. The ideal candidate is a proactive and competitive individual, possessing exemplary communication skills and the tenacity to deliver customer-focused results. As a Tele Sales Executive, you will be responsible for contacting potential business clients, understanding their needs, and proposing suitable telecom solutions to help them achieve their communication objectives. This role demands a person who is self-motivated, efficient in handling sales processes, and can consistently meet or exceed targets. Engaging with clients primarily over the phone means you'll need to have a methodical approach towards sales, ready to handle queries, and negotiate terms effectively.

Responsibilities

• Contact prospective B2B clients through phone calls and introduce telecom products.
• Identify and understand the specific telecom needs of business clients.
• Develop and maintain strong relationships with existing and potential customers.
• Effectively communicate the features and benefits of telecom products and services.
• Negotiate terms and close sales agreements with business clients over the phone.
• Collaborate with sales team to align strategies and maximize sales opportunities.
• Utilize CRM systems to manage leads, track sales activities, and update client information.
• Meet or exceed monthly sales targets and key performance indicators set by management.
• Prepare and deliver reports on sales activities and customer feedback to leadership.
• Stay updated on telecom industry trends, competitive products, and market conditions.
• Participate in training and development sessions to enhance sales and product knowledge.
• Handle customer complaints and ensure customer satisfaction and retention strategies.

Requirements

• Minimum of a high school diploma or equivalent certification required.
• Proven experience in tele sales, preferably within the B2B telecom industry.
• Exceptional verbal communication and interpersonal skills are essential.
• Ability to understand and interpret business customer needs and objectives.
• Strong negotiation and closing skills with a results-oriented approach.
• Experience using CRM software and other telephone sales platforms effectively.
• Self-motivated with the ability to work independently and as part of a team.