Service Sales Manager 21N25

The Service Sales Manager is a pivotal role within our organization, responsible for driving service sales, fostering long-term customer relationships, and enhancing the profitability of our service offerings. This role requires a strategic thinker who can develop and execute a service sales strategy to meet business goals. The ideal candidate will have a deep understanding of the service industry, a proven track record in sales management, and exceptional leadership skills to guide and inspire a diverse sales team. The Service Sales Manager will play an integral role in identifying market opportunities, developing service packages, and ensuring customer satisfaction, ultimately contributing to the company's overall growth and success.

Responsibilities

• Develop and implement strategic sales plans to achieve organizational service objectives.
• Lead and motivate the sales team to meet and exceed sales targets consistently.
• Establish and maintain long-term relationships with key clients and stakeholders.
• Analyze market trends to identify opportunities for service improvement and growth.
• Collaborate with other departments to ensure seamless service delivery and client satisfaction.
• Prepare and present accurate sales reports and forecasts to senior management.
• Oversee the contract negotiation process to ensure favorable outcomes and mitigated risks.
• Monitor competitive activity and adjust sales strategies accordingly to maintain market position.
• Provide ongoing training and development opportunities to the sales team.
• Develop pricing strategies in collaboration with finance to enhance profitability.
• Implement customer feedback mechanisms to continually improve service offerings.
• Ensure compliance with all regulatory requirements and company standards in service sales activities.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field required.
• Minimum of 5 years of experience in sales management, ideally in the service sector.
• Proven track record of achieving sales targets and managing a successful sales team.
• Strong understanding of market dynamics and customer trends in the service industry.
• Excellent negotiation, communication, and interpersonal skills required.
• Demonstrable experience in preparing and delivering sales presentations and proposals.
• Ability to work under pressure, meet deadlines, and manage multiple priorities effectively.