Sales Support 18N25

The Sales Support Specialist is a crucial member of the sales team, providing vital assistance in all aspects of the sales process. This position involves working collaboratively with sales representatives and managers to enhance the team's productivity and effectiveness. Sales Support Specialists perform a variety of tasks, including administrative duties, customer inquiries, inventory management, and order processing. With a blend of strong organizational skills and attention to detail, they ensure seamless communication and smooth operation of sales functions. The role demands a proactive individual capable of multitasking and providing excellent service to both internal stakeholders and valued customers, setting the stage for successful sales outcomes.

Responsibilities

• Assist sales team with administrative tasks to enhance sales productivity.
• Respond to customer inquiries and provide accurate product information promptly.
• Process orders and ensure timely delivery to meet customer expectations.
• Manage inventory levels to prevent product shortages and overstocks.
• Coordinate with cross-functional teams to streamline sales operations.
• Prepare sales reports and analyze data to support business decisions.
• Maintain and update customer databases with detailed and accurate records.
• Ensure all sales documentation complies with company standards and policies.
• Support the preparation and deployment of marketing campaigns and promotions.
• Collaborate with sales representatives to identify and resolve customer issues.
• Assist in developing quotes, proposals, and presentations for prospective clients.
• Monitor market trends and suggest improvement strategies to sales management.

Requirements

• Bachelor’s degree in Business, Marketing, or related field preferred.
• Previous experience in a sales support or customer service role is required.
• Excellent communication skills, both verbal and written, are essential.
• Proficient in Microsoft Office Suite and CRM software applications.
• Strong organizational skills with the ability to multitask efficiently.
• Attention to detail and ability to manage tight deadlines is critical.
• Ability to work independently and collaboratively in a fast-paced environment.