Housekeeping Executive (225-921)

As a Housekeeping Executive, you will play a pivotal role in overseeing the daily operations of the housekeeping department in a hospitality environment. This position requires a detail-oriented and efficient individual who can ensure cleanliness, orderliness, and an excellent level of service to meet the guests' expectations. You will be responsible for supervising staff, managing supplies, driving adherence to sanitation standards, and ensuring a welcoming atmosphere. An effective Housekeeping Executive requires excellent communication skills, leadership capabilities, and the ability to work under pressure while maintaining composure. Your contribution will directly impact guest satisfaction and uphold the reputation of the establishment.

Responsibilities

• Supervise all housekeeping staff to ensure tasks are completed efficiently.
• Conduct regular inspections of guest rooms, common areas, and facilities.
• Manage inventory and order cleaning supplies and linens as needed.
• Develop and implement housekeeping policies, standards, and procedures.
• Coordinate with maintenance and front desk to address any guest requests.
• Train, mentor, and evaluate housekeeping staff to maintain high performance.
• Manage budgeting and forecast expenses related to housekeeping operations.
• Ensure adherence to health and safety regulations by all housekeeping staff.
• Address and resolve any guest complaints regarding housekeeping service.
• Coordinate cleaning schedules to meet occupancy demands and special events.
• Lead by example in providing exceptional guest service and cleanliness.
• Prepare and present reports on housekeeping activities and performance metrics.

Requirements

• Proven experience in housekeeping or hospitality management roles.
• Excellent organizational and leadership skills with attention to detail.
• Strong interpersonal skills and the ability to manage diverse teams.
• Ability to work in a fast-paced environment while maintaining composure.
• Knowledge of sanitation regulations and guidelines in the hospitality industry.
• Proficiency in using housekeeping management software and tools.
• Ability to work flexible hours, including weekends and holidays.