Front Office Receptionist 24F26

The Front Office Receptionist is an integral member of a dynamic team responsible for the smooth operation of the organization’s front desk. This cornerstone position requires an individual with a professional demeanor, excellent communication skills, and the ability to handle multiple tasks efficiently. As the first point of contact for clients and visitors alike, the Front Office Receptionist ensures that all guests receive a warm and friendly welcome, creating a positive first impression of the company. Moreover, this role involves managing correspondence, scheduling appointments, and a variety of administrative support tasks that contribute to the overall productivity of the office. Success in this position hinges on a candidate's organizational skills, attention to detail, and commitment to providing exceptional customer service. The Front Office Receptionist will work closely with both internal teams and external stakeholders to facilitate effective communication and maintain high levels of workplace efficiency.

Responsibilities

• Greet guests promptly and professionally as they arrive at the front desk.
• Answer phone calls and route them to the appropriate personnel promptly.
• Manage and coordinate meeting room bookings and office calendar.
• Ensure the reception area is always tidy and presentable.
• Process incoming and outgoing mail, packages, and deliveries effectively.
• Assist in compiling and maintaining updated office records and files.
• Provide basic and accurate information to guests and clients in person and via phone.
• Help prepare necessary documentation for meetings and conferences.
• Coordinate with office suppliers and maintain inventory of office supplies.
• Perform administrative support tasks, including filing, photocopying, and faxing.
• Assist with ad-hoc administrative tasks to support office operations.
• Liaise with the facilities team regarding any maintenance issues.

Requirements

• High school diploma or equivalent is required for this position.
• Previous experience as a receptionist or in a similar role preferred.
• Excellent verbal and written communication skills are essential.
• Proficiency with Microsoft Office Suite and general computer skills.
• Strong organizational skills and exceptional attention to detail are necessary.
• Ability to handle stressful situations calmly and professionally.
• Must have a friendly, approachable, and professional demeanor.