Beauty Salon Receptionist 13J25

We are looking for a personable and dedicated Beauty Salon Receptionist to join our dynamic team. At our bustling beauty salon, you will play a pivotal role in creating a warm and welcoming environment for our valued clients. As the first point of contact, you will ensure clients experience exceptional service from the moment they walk through the door. You will be responsible for managing the front desk, assisting with appointments, and maintaining smooth operations within the salon. Your organizational skills, coupled with your outstanding customer service abilities, will be crucial in facilitating seamless communication between clients and salon staff. If you thrive in a fast-paced environment and have a passion for providing excellent customer service, we’d love to hear from you!

Responsibilities

• Greet and welcome clients warmly as they enter the salon.
• Manage call inquiries, appointment bookings, and cancellations efficiently.
• Maintain an organized and clean reception area at all times.
• Assist clients with information regarding salon services and products.
• Coordinate with salon staff to ensure seamless service delivery.
• Handle client complaints gracefully and direct them to appropriate personnel.
• Manage point-of-sale transactions and process payments accurately.
• Schedule client appointments and manage daily schedules for stylists.
• Promote salon products and services to enhance client satisfaction.
• Maintain client database and update records with accuracy and confidentiality.
• Assist in the restocking of retail products and salon supplies.
• Ensure consistent implementation of salon policies and procedures.

Requirements

• High school diploma or equivalent is required for application.
• Previous experience in a customer service role is preferred.
• Strong communication skills and a charismatic personality are essential.
• Ability to handle multiple tasks effectively in a fast-paced environment.
• Proficiency in basic computer applications and salon management software.
• Excellent organizational skills with a keen attention to detail.
• Availability to work flexible hours, including weekends and holidays.