Account Manager 15J25

An Account Manager is a key role within any organization that relies on building strong customer relationships and driving revenue growth. As an Account Manager, you will be responsible for managing a portfolio of clients and ensuring their needs are met while fostering a long-term, mutually beneficial relationship. You will serve as a bridge between the client and the company, coordinating with various internal teams to deliver exceptional service and solutions. The ideal candidate will be highly organized, possess excellent communication skills, and be adept at problem-solving. With a knack for sales and a customer-oriented mindset, the Account Manager plays a crucial role in client retention and satisfaction, driving business success by maintaining and expanding relationships with strategically important customers. If you are passionate about delivering outstanding client experiences and seeking an opportunity that offers both challenges and growth, this role is perfect for you.

Responsibilities

• Develop and maintain strong, long-lasting client relationships within assigned accounts.
• Act as the primary point of contact for client communications and inquiries.
• Identify client needs and tailor solutions to meet their specific requirements.
• Collaborate with sales team to generate new business opportunities within client base.
• Prepare regular reports on account status and client activity for management.
• Negotiate contracts and agreements to maximize profit margins and customer satisfaction.
• Coordinate with internal teams to ensure timely delivery of products and services.
• Resolve client issues and challenges by implementing effective solutions promptly.
• Monitor market trends to foresee potential impacts on clients and their industries.
• Conduct regular meetings with clients to discuss progress and areas for improvement.
• Ensure compliance with company policies and procedures in all client interactions.
• Seek feedback from clients to continuously enhance service quality and offerings.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field required.
• Minimum of 3 years of experience in account management or related roles.
• Proven ability to manage multiple projects while paying strict attention to detail.
• Excellent verbal and written communication skills for effective client engagement.
• Strong negotiation skills with a track record of successful outcomes.
• Adept at using CRM software and Microsoft Office Suite for daily tasks.
• Strong interpersonal skills to build and maintain client trust and rapport.