Technical Engineer - Service and Installation (225-920)

We are seeking an experienced Technical Engineer specializing in Service and Installation to join our dynamic team. The ideal candidate will possess a deep understanding of technical systems and a passion for providing top-tier service. This role is crucial as it involves both the installation and the ongoing maintenance of complex technical equipment, ensuring optimal performance and customer satisfaction. Our Technical Engineer will be responsible for troubleshooting, diagnosing, and resolving any issues that arise, while also maintaining solid customer relationships through exceptional service delivery. If you are technically skilled, detail-oriented, and customer-focused, this position offers a challenging yet rewarding opportunity to advance your career within a leading company in the technology sector.

Responsibilities

• Install, configure, and maintain technical equipment and systems efficiently.
• Diagnose technical issues and solve them with effective solutions promptly.
• Provide technical support and guidance to customers on system operations.
• Conduct regular system inspections and preventive maintenance checks.
• Collaborate with engineering teams to improve installation processes.
• Document technical procedures and protocols comprehensively for future reference.
• Ensure compliance with company and industry-specific safety standards.
• Develop strong relationships with clients by understanding their needs and preferences.
• Assist in the preparation of technical reports and service bulletins.
• Stay updated with the latest industry trends and technological advancements.
• Train and mentor junior engineers and new team members effectively.
• Respond promptly to service calls and inquiries from clients or colleagues.

Requirements

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• Proven experience in service and installation within a technical environment.
• Strong problem-solving skills with an analytical mindset and attention to detail.
• Ability to interpret technical diagrams and system documentation accurately.
• Excellent communication skills for both client interactions and team coordination.
• Ability to work in various environments and under pressure, adhering to deadlines.
• Proficiency in using industry-specific tools and software for diagnostics and service.