Sales Operations Assistant (225-908)

The Sales Operations Assistant plays a crucial role in supporting the sales team to increase efficiency and effectiveness. This position is integral to streamlining sales processes, managing data, and providing crucial insights that drive sales performance. The ideal candidate will possess strong organizational skills, be detail-oriented, and have the ability to work collaboratively within a team environment. They must be adept at multitasking and have excellent communication skills for liaising between different departments and clients. With a focus on process improvements and data-driven decision-making, the Sales Operations Assistant will ensure that the sales operations run smoothly and sales goals are consistently met.

Responsibilities

• Assist in the day-to-day operations and administrative tasks of the sales department.
• Maintain and update sales records, ensuring accuracy and timely data entry.
• Coordinate with the sales team to create and refine sales processes and strategies.
• Generate and analyze sales reports to provide insights and support decision-making.
• Liaise between sales representatives and other departments to resolve any operational issues.
• Manage customer databases and ensure information is accurate and up-to-date.
• Support the preparation and follow-up of sales meetings, presentations, and events.
• Track KPIs and sales metrics to identify areas for improvement within the sales process.
• Conduct market research to remain competitive and align sales strategies with market trends.
• Assist in the development and maintenance of training materials and sales documentation.
• Provide administrative support, such as managing schedules and coordinating meetings.
• Ensure compliance with company policies and industry regulations within sales operations.

Requirements

• Bachelor’s degree in Business Administration or related field is preferred.
• Minimum of one year of experience in sales operations or administration support.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint required.
• Excellent organizational skills with a keen eye for detail and accuracy.
• Strong problem-solving abilities and a proactive approach to tasks.
• Ability to effectively communicate and collaborate within a team environment.
• Experience working with CRM software and understanding sales cycles preferred.
• Adept at multitasking and managing multiple projects with tight deadlines.