Retail Sales Executive (225-830)

A Retail Sales Executive plays a pivotal role in driving sales and ensuring that customers have a positive shopping experience. Working in a fast-paced environment, the Retail Sales Executive is responsible for meeting sales targets, building relationships with customers, and providing product knowledge to help customers make informed purchasing decisions. This role requires excellent communication skills, the ability to handle multiple tasks simultaneously, and a genuine passion for delivering outstanding customer service. As a Retail Sales Executive, you'll have the opportunity to work in a dynamic team setting, contributing to the overall success of the store. This position is key to fostering customer loyalty and enhancing the store's reputation as a go-to shopping destination.

Responsibilities

• Engage with customers to understand their needs and provide personalized assistance.
• Achieve and consistently exceed monthly sales targets and quotas.
• Maintain a thorough knowledge of all product features and benefits.
• Handle customer inquiries and resolve complaints efficiently and effectively.
• Track sales data and report on trends to improve sales strategies.
• Assist in the organization and presentation of merchandise on the sales floor.
• Support promotional activities and upsell products to maximize sales opportunities.
• Participate in the inventory management process, ensuring stock levels are accurate.
• Implement and adhere to company policies, procedures, and safety standards.
• Contribute to maintaining a clean, organized, and welcoming store environment.
• Collaborate with team members to improve customer service and store performance.
• Attend training sessions to enhance product knowledge and sales techniques.

Requirements

• Proven experience in a retail sales or customer service role.
• Strong interpersonal and communication skills with a customer-focused mindset.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• Proficiency in using POS systems and other retail-related software.
• Flexibility to work various shifts, including weekends and holidays.
• Energetic, enthusiastic, and a passion for delivering excellent customer service.
• High school diploma or equivalent; a related degree is a plus.