Receptionist II 07D25

The role of Receptionist II requires a professional who is adept in managing front office operations with efficiency and grace. This position involves not only handling typical receptionist duties but also providing more specialized administrative support. As a Receptionist II, you will be responsible for ensuring that all visitors and clients receive a warm and welcoming experience, thereby establishing a positive first impression. The ideal candidate should possess excellent communication skills, be highly organized, and have the capability to multitask in a dynamic environment. With increasing emphasis on customer experience, this role is pivotal in facilitating a seamless integration between the visitors, clients, and internal teams. The position also demands proficiency in various office equipment and software applications, contributing to an effectively run front office. A Receptionist II is expected to portray professionalism, reliability, and the ability to maintain confidentiality about sensitive information. If you excel at creating an inviting atmosphere and thrive in a fast-paced setting, this role could be the perfect fit for you.

Responsibilities

• Manage the front desk area, ensuring a welcoming and organized environment.
• Answer and direct incoming phone calls to appropriate departments efficiently.
• Greet and register visitors, maintaining visitor logs for security purposes.
• Provide essential information and assistance to clients and guests promptly.
• Facilitate communication between departments by conveying information accurately.
• Handle incoming and outgoing mail, parcels, and deliveries with careful attention.
• Maintain and update appointment schedules, coordinating calendar activities effectively.
• Assist with administrative tasks such as filing, photocopying, and data entry.
• Oversee inventory of office supplies and initiate orders when necessary.
• Ensure that common areas such as the waiting room stay clean and tidy.
• Support special projects and perform other duties as assigned by management.
• Facilitate the booking and coordination of conference rooms for meetings.

Requirements

• High school diploma or equivalent is required, additional qualification preferred.
• Minimum of two years' experience in a receptionist or customer-facing role.
• Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
• Excellent communication skills, both verbal and written, are essential.
• Strong organizational abilities with attention to detail and multitasking skills.
• Ability to handle sensitive information with confidentiality and discretion.
• Capable of operating standard office equipment, including fax machines and copiers.