Receptionist (225-1012)

The Receptionist plays a crucial role as the front-line representative of our company, responsible for creating a positive first impression for clients, guests, and employees. As the face of our organization, we are looking for an individual with outstanding communication skills, a professional demeanor, and the ability to handle a variety of administrative and clerical tasks efficiently. The ideal candidate will possess exceptional organizational skills, a keen eye for detail, and the capacity to function in a dynamic, fast-paced environment. The Receptionist not only manages front-desk duties and provides excellent customer service but also ensures the smooth operation of day-to-day office activities, contributing to a pleasant workplace environment.

Responsibilities

• Greet and welcome visitors, ensuring their needs are promptly addressed.
• Answer, screen, and forward incoming phone calls professionally and efficiently.
• Maintain security by following procedures, including monitoring logbooks and issuing visitor badges.
• Schedule and coordinate meetings and appointments for managers and staff members.
• Receive and sort daily mail or deliveries, distributing them to appropriate departments.
• Ensure reception area is tidy, presentable, and stocked with necessary materials like brochures.
• Provide basic and accurate information in-person and via phone or email queries.
• Assist in the preparation of regularly scheduled reports to support office operations.
• Order and maintain office supplies inventory, ensuring items are restocked before depletion.
• Coordinate with facility management for office maintenance issues and repairs.
• Collaborate with other departments to support special projects and events as needed.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite or other office-related software applications.
• Hands-on experience with office equipment like printers and fax machines.
• Professional attitude and appearance with strong attention to detail.
• Solid written and verbal communication skills for effective interpersonal engagement.
• Ability to be resourceful and proactive when issues arise, demonstrating problem-solving skills.
• Excellent organizational and multitasking abilities, with a high degree of flexibility.
• Customer service attitude, ensuring positive and pleasant interactions with all clients.