Receptionist 06F25

The Receptionist position is a vital role within our organization, responsible for creating a warm and welcoming atmosphere for all visitors and callers. As the first point of contact, the Receptionist will ensure a positive experience by providing exceptional customer service. This role requires a friendly demeanor, excellent communication skills, and outstanding organizational abilities. The Receptionist will manage the front desk operations, including handling phone inquiries, scheduling appointments, and maintaining a tidy reception area. The ideal candidate will be proactive, detail-oriented, and capable of multi-tasking in a fast-paced environment. Previous experience in a similar role would be advantageous, and proficiency in office technology would be a plus.

Responsibilities

• Greet and welcome visitors with a friendly and professional demeanor.
• Answer and direct incoming phone calls to the appropriate staff members.
• Manage the reception area's appearance, ensuring it is clean and presentable.
• Schedule and coordinate appointments, meetings, and conference room bookings.
• Assist in maintaining security by following procedures and controlling access.
• Receive, sort, and distribute daily mail and deliveries efficiently.
• Provide basic and accurate information in-person and via phone/email.
• Keep an updated record of office supplies and place orders when needed.
• Assist with administrative tasks, including data entry and document filing.
• Collaborate with other departments to support organizational objectives.
• Handle visitor queries and ensure a positive experience for all guests.
• Maintain confidentiality and security of sensitive information at all times.

Requirements

• High school diploma or equivalent is required for this role.
• Proven work experience as a Receptionist, Front Office Representative, or similar.
• Proficiency in Microsoft Office Suite, especially Word and Excel.
• Strong organizational skills with the ability to multitask effectively.
• Excellent verbal and written communication skills are essential.
• Customer service attitude with a focus on delivering exceptional experiences.
• Ability to maintain composure and manage patient interactions under pressure.