Operations Coordinator (225-1009)

An Operations Coordinator plays a vital role in facilitating the seamless day-to-day functioning of an organization's operations. This position demands an organized and efficient individual capable of handling numerous tasks simultaneously while maintaining an eye for detail. The Operations Coordinator works closely with internal teams and external partners to ensure high-quality service delivery and operational excellence. The role requires effective communication skills, both verbal and written, as well as the ability to adapt to evolving business needs. Successful candidates will thrive in fast-paced environments, display proactive problem-solving abilities, and showcase a strong commitment to the organization's operational goals.

Responsibilities

• Coordinate and oversee daily operational activities to ensure smooth business operations.
• Develop and implement efficient processes to improve operational effectiveness and productivity.
• Act as the point of contact for operational queries and resolve issues promptly.
• Maintain accurate and up-to-date operational records and databases for reporting purposes.
• Collaborate with different departments to streamline communication and resolve operational bottlenecks.
• Assist in the preparation and management of operational budgets and track expenses.
• Monitor operational performance metrics and provide insights for strategic improvements.
• Support the recruitment, onboarding, and training process for new team members.
• Ensure compliance with organizational policies and industry regulations in daily operations.
• Prepare and present regular reports on operational performance to senior management.
• Identify potential risks to operations and develop mitigation strategies accordingly.
• Coordinate with external partners and vendors to foster beneficial business relationships.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Minimum of 3 years' experience in operations management or a related role.
• Strong organizational and multitasking skills with meticulous attention to detail.
• Excellent communication and interpersonal skills to liaise effectively with teams.
• Proficiency in Microsoft Office Suite, particularly Excel and Word applications.
• Ability to work independently and make informed decisions under pressure.
• Experience with project management software and tools is desirable.
• Familiarity with financial management and budget planning processes.
• Demonstrated capability to adapt to changing priorities and business needs efficiently.
• Proven analytical skills to assess operational processes and suggest improvements.