IT & System Administrator (225-1013)

The IT & System Administrator plays a crucial role in managing and maintaining an organization's computer systems and networks. This position requires a deep understanding of IT systems, infrastructure, and network configurations to ensure smooth operations and productivity within the workplace. An IT & System Administrator is responsible for implementing upgrades, checking security protocols, and troubleshooting technical issues. This role demands a problem-solving mindset, exceptional organizational skills, and the ability to work under pressure. Furthermore, the IT & System Administrator liaises with different departments to understand their technology needs and make recommendations on system improvements. Working closely with management, this individual ensures the IT systems align with the company's overall goals and strategy.

Responsibilities

• Monitor and maintain computer systems and networks for optimal functionality.
• Install, configure, and update software and hardware on all servers and workstations.
• Troubleshoot system and network issues to ensure minimal disruption of service.
• Ensure the security of IT infrastructure through access controls, backups, and firewalls.
• Manage user accounts, permissions, and ensure system security configurations are adhered to.
• Perform regular system performance tuning and capacity analysis to enhance efficiency.
• Liaise with vendors and IT personnel for problem resolution and new technology deployment.
• Plan and implement network installations and upgrades in accordance with the organization’s needs.
• Maintain technical documentation to provide clear instructions and records of infrastructure changes.
• Provide technical support and training to staff for better use of the IT systems and software.
• Evaluate and recommend changes or upgrades to technology systems and applications.
• Conduct periodic audits to ensure compliance with security policies and procedures.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years' experience in IT administration and network management.
• Proficiency in network and server management technologies and protocols.
• Strong problem-solving skills and ability to troubleshoot complex technical issues.
• Excellent organization and project management skills to handle multiple tasks.
• Knowledge of systems security and data storage/recovery practices.
• Good interpersonal and communication skills to collaborate with team members and stakeholders.