IT Operations Specialist 13N25

We are seeking a highly skilled and motivated IT Operations Specialist to join our dynamic team. In this role, you will be responsible for managing and optimizing our IT infrastructure to ensure seamless operations across various platforms. You will play a critical role in maintaining system integrity, monitoring performance, and troubleshooting issues to minimize downtime. The ideal candidate will have a strong background in IT operations, excellent problem-solving skills, and a proactive approach to improving system efficiency. If you thrive in a fast-paced environment and have a passion for technology, we encourage you to apply for this exciting opportunity and contribute to our organization's success.

Responsibilities

• Oversee daily IT operations to ensure seamless functioning of all systems.
• Monitor system performance and conduct regular diagnostics and troubleshooting.
• Maintain and upgrade IT infrastructure to meet evolving business needs.
• Coordinate with cross-functional teams to implement IT projects successfully.
• Ensure data security and compliance with industry standards and regulations.
• Develop and maintain documentation for systems and processes.
• Provide technical support and training to end-users as necessary.
• Manage backups, data recovery operations, and disaster recovery plans.
• Identify and implement improvements to streamline operations and increase efficiency.
• Execute hardware and software updates and patch management efficiently.
• Collaborate with vendors and service providers to optimize service delivery.
• Prepare and present regular reports on system performance and incident management.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Minimum of three years of experience in IT operations or similar roles.
• Proficiency in managing and maintaining IT infrastructure and systems.
• Strong knowledge of network protocols, security, and data center management.
• Excellent problem-solving skills and ability to work under pressure.
• Familiarity with cloud computing and virtualization technologies such as AWS or VMWare.
• Strong communication skills with the ability to explain technical concepts clearly.