Front Desk Receptionist (225-1016)

The Front Desk Receptionist is the central figure of initial impressions for any organization. This role is crucial in maintaining the company’s image and ensuring smooth daily operations. As a Front Desk Receptionist, you will be responsible for handling a variety of administrative and clerical tasks, from welcoming guests to managing phone calls and ensuring all inquiries are addressed promptly and efficiently. The ideal candidate thrives in a fast-paced environment, displays impeccable communication skills, and has the ability to multitask effortlessly. This position requires a friendly demeanor, excellent organizational skills, and the ability to handle sensitive information with confidentiality and discretion.

Responsibilities

• Greet visitors and clients accompanying them to the appropriate persons or meeting rooms.
• Answer, screen, and forward incoming phone calls promptly and professionally.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Sort, log, and distribute incoming mail while managing outgoing correspondence.
• Keep the reception area tidy and presentable with necessary office supplies and informative materials.
• Schedule and confirm appointments, meetings, and room bookings as needed by various departments.
• Perform clerical duties such as filing, photocopying, transcribing, and faxing important documents.
• Assist in coordinating office events, meetings, and ensure refreshments are prepared and served timely.
• Manage the inventory and ordering of front office supplies for uninterrupted operations.
• Provide basic and accurate information in-person and via phone/email to clients and visitors.
• Complete data entry and database management tasks accurately and in a timely manner.
• Coordinate with the management and staff to ensure that office operations run smoothly and efficiently.

Requirements

• High school diploma or equivalent; additional certification in office management is a plus.
• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite and experience with office equipment is essential.
• Strong customer service orientation with excellent verbal and written communication skills.
• Must have a professional attitude and appearance, complemented with strong interpersonal skills.
• Ability to be resourceful and proactive when issues arise, ensuring swift problem resolution.
• Solid organizational skills, with the ability to prioritize tasks effectively and manage time efficiently.