Food and Beverage Associate (225-1014)

As a Food and Beverage Associate, you play a vital role in creating memorable dining experiences for our guests. This position is responsible for delivering exceptional service in our dining establishments, from ensuring the accuracy of orders to fostering a warm and welcoming atmosphere. You will work closely with a team, assisting in preparing and serving food and beverages while adhering to our standards of quality and hospitality. With a focus on customer satisfaction, you will engage with patrons to provide personalized service and address any concerns or special requests. If you're passionate about the food and beverage industry and eager to contribute to a dynamic environment, this role offers valuable opportunities for growth and development.

Responsibilities

• Greet guests promptly and courteously, creating a positive first impression.
• Communicate effectively with team members to ensure seamless service delivery.
• Take accurate food and beverage orders, accommodating special dietary requests as needed.
• Manage multiple tasks efficiently during peak dining hours, maintaining composure under pressure.
• Deliver food and beverages to tables with attention to presentation and accuracy.
• Maintain cleanliness and organization of assigned service areas throughout shifts.
• Upsell menu items to enhance the dining experience and increase sales revenue.
• Prepare tables for new guests by setting up necessary tableware and condiments.
• Resolve guest complaints promptly, ensuring satisfaction with the overall dining experience.
• Assist in the preparation of food and beverages when the kitchen is busy.
• Follow all health and safety regulations to ensure a safe dining environment.
• Participate in ongoing training programs to stay updated on service and product knowledge.

Requirements

• Previous experience in food and beverage service in a reputable establishment.
• Strong communication skills with the ability to engage various guest types.
• Ability to multitask efficiently, especially during high-volume service periods.
• Must possess a keen eye for detail and commitment to quality service.
• Willingness to work flexible hours, including nights, weekends, and holidays.
• Basic knowledge of food and beverage products and dining etiquette.
• High school diploma or equivalent; further education in hospitality is a plus.