F&B Assistant 07F25

An F&B Assistant plays a crucial role in delivering exceptional customer service in the food and beverage industry. This position involves supporting the daily operations of food and beverage establishments, ensuring customer satisfaction, and maintaining high standards of hygiene and quality. The F&B Assistant works closely with managers, chefs, and other service staff to create a seamless dining experience for patrons. The ideal candidate should be enthusiastic, have excellent communication skills, and be able to work in a fast-paced environment. A passion for food and drink, coupled with a commitment to offering superior customer service, is essential for anyone looking to excel in this role.

Responsibilities

• Assist in setting up dining areas, ensuring cleanliness and orderliness.
• Take customer orders accurately and relay them promptly to kitchen staff.
• Serve food and beverages to customers in a timely and professional manner.
• Address customer concerns and inquiries to ensure a positive dining experience.
• Support inventory checks and notify management of low stock levels.
• Clear and reset tables promptly, maintaining a clean dining environment.
• Ensure compliance with health and safety regulations and standards.
• Work with team members to maintain efficient service and workflow.
• Assist in the preparation of simple food items and beverages as required.
• Collect payments using POS systems and process transactions accurately.
• Participate in training sessions to enhance product knowledge and skills.
• Assist in organizing events and special functions as assigned by management.

Requirements

• Previous experience in the food and beverage industry is preferred.
• Strong interpersonal and communication skills are essential.
• Ability to work in a fast-paced environment and handle stressful situations.
• Basic knowledge of food safety and hygiene practices is required.
• Flexible working hours, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods during shifts.
• Must be legally eligible to work in the country of employment.