F&B Assistant 04D25

An F&B (Food and Beverage) Assistant is an integral member of the hospitality team, responsible for delivering exceptional service and ensuring a positive dining experience for all guests. This role involves working in dynamic environments, including restaurants, hotels, or event venues, and requires a keen eye for detail, strong communication skills, and a passion for customer service. As an F&B Assistant, you'll support the service team by helping with food preparation, serving dishes, and maintaining a clean and welcoming environment. Your ability to work collaboratively with the kitchen and service staff will be critical in ensuring swift, efficient service and delighting guests with memorable culinary experiences. This position offers opportunities for growth in the hospitality industry, making it ideal for individuals interested in pursuing a career in food and beverage management.

Responsibilities

• Assist in the preparation and service of food and beverages promptly.
• Ensure cleanliness and maintenance of dining areas, including tables and countertops.
• Support the kitchen staff by stocking supplies and organizing inventory efficiently.
• Welcome guests warmly and offer assistance with menu selections and dietary needs.
• Collaborate with fellow staff to ensure seamless service delivery during peak hours.
• Handle customer complaints and inquiries professionally and with a positive attitude.
• Prepare beverages and serve them according to the established protocols and standards.
• Assist with setting up and breaking down of dining areas before and after service hours.
• Maintain a comprehensive knowledge of menu items and potential allergens present in dishes.
• Ensure adherence to health, safety, and sanitation guidelines in all tasks performed.
• Participate in training sessions to improve service skills and product knowledge continuously.
• Work closely with management to execute special events and promotions effectively.

Requirements

• High school diploma or equivalent; hospitality education is a plus.
• Previous experience in a food and beverage or customer service role is preferred.
• Strong communication and interpersonal skills for guest interactions.
• Ability to work in fast-paced environments and multitask effectively.
• Understanding of basic food safety and sanitation practices.
• Flexibility to work shifts, including evenings, weekends, and holidays.
• Positive attitude and a passion for delivering excellent customer service.