Counter Sales Executive (225-728)

We are seeking a dedicated and personable Counter Sales Executive to join our dynamic team. In this role, you will be the face of our sales counter, ensuring a welcoming and positive customer experience. As a Counter Sales Executive, you will be responsible for engaging with customers, understanding their needs, and providing excellent service to facilitate sales and enhance customer satisfaction. Your communication skills and sales acumen will play a crucial role in building customer relationships and driving the success of our front-line operations. If you possess a passion for sales, thrive in fast-paced environments, and have a keen ability to connect with customers, we invite you to apply and become an integral part of our sales force.

Responsibilities

• Greet and assist customers at the sales counter in a professional manner.
• Identify customer needs and provide appropriate product recommendations and solutions.
• Process sales transactions accurately and efficiently using computerized systems.
• Maintain an organized and visually appealing sales counter and displays.
• Monitor inventory levels and coordinate with team members for stock replenishment.
• Resolve customer inquiries and issues promptly to ensure satisfaction.
• Collaborate with the sales team to achieve individual and store sales targets.
• Provide after-sales support and handle product returns or exchanges competently.
• Keep up-to-date with product knowledge, promotions, and store policies.
• Suggest and implement practices to enhance customer service and sales performance.
• Collect and analyze customer feedback to improve overall service quality.
• Handle customer data with confidentiality while adhering to company policies.

Requirements

• High school diploma or equivalent qualification is required for this role.
• Previous experience in a sales or customer service role is preferred.
• Excellent communication and interpersonal skills are crucial for success.
• Ability to work efficiently in a fast-paced retail environment is necessary.
• Strong problem-solving skills with a customer-centric approach are desired.
• Proficiency in using sales and inventory management software is an advantage.
• Must be willing to work a flexible schedule, including weekends and holidays.