Cluster Operations Manager 19J25

The Cluster Operations Manager plays a pivotal role in the strategic growth and operational excellence of an organization with multiple business units or locations. This position is responsible for harmonizing operations across various sites, ensuring consistent performance standards, operational efficiency, and adherence to budgetary and company goals. The ideal candidate will possess strong leadership skills, a comprehensive understanding of operational processes, and the ability to drive change and innovation to meet organizational objectives. They must also be adept at managing resources, fostering a collaborative work environment, and building strong relationships with internal and external stakeholders. The position requires frequent interaction with location heads and provides an opportunity to make significant contributions to the company’s operations strategy.

Responsibilities

• Develop and implement operational strategies to streamline and enhance efficiency across clusters.
• Monitor and assess performance metrics to ensure high operational standards at individual locations.
• Coordinate with site managers to align operational objectives with the company’s strategic goals.
• Oversee budgetary allocations, ensuring optimal use of resources within cluster operations.
• Drive initiatives for continuous process improvements and operational excellence across sites.
• Facilitate communication and collaboration between different clusters to share best practices.
• Ensure compliance with company policies and local regulations across all operating sites.
• Lead and motivate a diverse team to achieve and exceed business objectives consistently.
• Conduct regular site visits to monitor, evaluate, and enhance operational performance.
• Develop training programs to enhance employee skills and operational knowledge.
• Prepare and present reports on operational performance and strategic development to senior management.
• Manage risk by implementing safety and emergency protocols across all operational clusters.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field required.
• Minimum of 5 years experience in operations management or a similar leadership role.
• Strong knowledge of operational processes and best practices in multi-site management.
• Excellent analytical, problem-solving, and decision-making skills.
• Proven experience in budget management and resource allocation.
• Exceptional communication and leadership skills to manage cross-functional teams.
• Ability to travel frequently to different sites as needed for operational oversight.