Clinic Coordinator (225-1007)

The Clinic Coordinator position is a dynamic and integral role within our healthcare facility, responsible for ensuring the smooth and efficient operation of clinic activities. This role involves a blend of administrative duties, patient interaction, and coordination tasks. The ideal candidate will be a highly organized individual with a passion for healthcare and excellent communication skills. This position serves as a critical link between clinic staff, patients, and healthcare providers. The Clinic Coordinator is tasked with managing appointments, ensuring patient satisfaction, and supporting clinical operations to deliver high-quality healthcare services. The position demands dedication to improving patient experiences and facilitating a supportive environment for both staff and patients alike.

Responsibilities

• Coordinate daily clinic operations to ensure efficiency and patient satisfaction.
• Manage and organize patient appointments and schedules effectively.
• Act as a liaison between patients, healthcare providers, and staff members.
• Maintain patient records accurately and confidentially in the clinic system.
• Assist in the training and development of clinic staff as required.
• Oversee inventory management to ensure necessary supplies are adequately stocked.
• Facilitate communication between departments to enhance clinic operations.
• Manage billing and insurance procedures to ensure timely processing and payments.
• Monitor clinic performance metrics and generate reports for management review.
• Address and resolve patient concerns or complaints promptly and professionally.
• Ensure compliance with healthcare regulations and clinic policies at all times.
• Support clinical staff with administrative tasks to improve patient care quality.

Requirements

• Bachelor’s degree in healthcare administration, business, or related field preferred.
• Previous experience in a clinic or healthcare administrative role is required.
• Strong organizational skills with the ability to multitask effectively.
• Excellent interpersonal and communication skills both verbal and written.
• Proficiency in using electronic health records and office management software.
• Ability to work collaboratively within a team environment and independently.
• Knowledge of healthcare regulations and medical terminology is beneficial.