Counter Sales Executive 29O25

As a Counter Sales Executive, you will be the face of our retail operations, ensuring the smooth and effective management of sales processes from greeting customers to completing transactions. In this important role, you will be responsible for assisting customers with their purchases, addressing inquiries, providing product information, and maintaining inventory. You will also play a vital part in contributing to increased sales and retaining customer loyalty by providing a positive shopping experience. Your ability to interact with customers and solid knowledge of the products you are selling will be crucial to your success in this role. As an integral part of our sales team, you will work closely with other team members to achieve sales goals and improve the operations of the retail environment.

Responsibilities

• Provide exceptional service and a welcoming environment for customers.
• Assist customers with inquiries and recommend products appropriate to their needs.
• Process sales transactions accurately and efficiently through the point-of-sale system.
• Maintain product displays ensuring cleanliness and visual standards.
• Handle customer complaints and concerns with professionalism and tact.
• Communicate product features, benefits, and promotions to customers effectively.
• Perform inventory checks and manage stock levels for high-demand products.
• Collaborate with store team to meet and exceed daily sales targets.
• Participate in team meetings and contribute ideas to improve sales processes.
• Ensure proper tagging and pricing of merchandise for customers' ease of finding.
• Provide feedback on customer preferences to improve future product selection.
• Assist in store opening and closing procedures as needed for daily operations.

Requirements

• High school diploma or equivalent; retail sales experience is preferred.
• Strong communication skills and a positive customer service attitude.
• Ability to work flexible hours, including weekends and holidays, as required.
• Familiarity with point-of-sale systems and basic computer skills.
• Capability to handle multiple tasks efficiently in a fast-paced environment.
• Proven experience in meeting and exceeding sales targets consistently.
• Strong organizational skills with keen attention to visual merchandise presentation.