Retail Sales Assistant (225-1008)

Join our dynamic team as a Retail Sales Assistant and contribute to delivering exceptional customer service in a fast-paced retail environment. As a pivotal team member, you will engage with customers, ensuring they have a positive shopping experience from the moment they walk through our doors. You will be responsible for assisting customers with purchases, handling inquiries, and maintaining product displays. Additionally, you'll work collaboratively with colleagues to achieve sales targets and uphold the store's standards. With a customer-first mindset, your role is critical in creating a welcoming atmosphere and helping the store achieve its operational goals.

Responsibilities

• Greet and assist customers with a friendly and professional attitude in store.
• Provide detailed product information to help customers make informed decisions.
• Maintain cleanliness and organization of sales floor and stock areas.
• Assist with merchandising efforts to ensure attractive store displays.
• Process transactions accurately using the store's point-of-sale system.
• Handle customer inquiries and resolve any issues or complaints efficiently.
• Collaborate with team members to reach individual and store sales targets.
• Monitor inventory levels and report discrepancies to management promptly.
• Participate in regular training sessions to enhance product knowledge.
• Assist in inventory counts and restock shelves as needed during shifts.
• Provide feedback and suggestions to improve store operations and sales.
• Ensure compliance with company policies and loss prevention procedures.

Requirements

• High school diploma or equivalent educational qualification requirement.
• Previous experience in retail or customer service environments preferred.
• Excellent communication and interpersonal skills with diverse customer base.
• Ability to multitask effectively and manage time in a fast-paced setting.
• Basic proficiency with computers and familiar with point-of-sale systems.
• Availability to work flexible hours, including weekends and holidays.
• Strong attention to detail and commitment to providing excellent service.