E-Commerce Executive 16J25

The E-Commerce Executive is a pivotal role in the dynamic field of online retail and digital sales. This role involves managing and optimizing digital sales channels, enhancing customer experience, and implementing marketing strategies to boost online sales. An E-Commerce Executive is responsible for driving traffic to the website, ensuring a seamless purchasing journey for customers, and increasing the conversion rate. As a central part of the digital marketing team, you will work closely with other departments such as marketing, logistics, and IT to create a cohesive and efficient e-commerce operation. Your innovative ideas and analytical skills will be instrumental in scaling online sales and market presence. This role requires a proactive individual who stays current with evolving digital technologies, understands consumer behavior, and adapts quickly to market trends.

Responsibilities

• Develop and implement effective e-commerce strategies to increase online sales.
• Manage and optimize the product listing process on various online platforms.
• Collaborate with the marketing team to create engaging digital marketing campaigns.
• Monitor and analyze website traffic and customer behavior to enhance user experience.
• Coordinate with logistics to ensure seamless order processing and delivery.
• Track and report performance metrics to measure impact of e-commerce activities.
• Implement SEO best practices to improve search engine rankings of online stores.
• Create and maintain updated product content and pricing on all sales channels.
• Manage customer service inquiries related to products and orders promptly.
• Stay updated with industry trends to ensure online store remains competitive.
• Work with IT to enhance the technical infrastructure of the e-commerce platform.
• Conduct competitor and market analysis to identify new opportunities for growth.

Requirements

• Bachelor’s degree in Marketing, Business, or a related field required.
• Proven experience in an e-commerce or digital marketing role essential.
• Strong analytical skills and ability to interpret sales performance data.
• Excellent understanding of digital marketing concepts and best practices.
• Familiarity with e-commerce platforms like Shopify, Amazon, or Magento.
• Ability to manage multiple projects and prioritize tasks effectively.
• Strong communication and team collaboration skills required for cross-departmental work.