Credit and Collections Analyst 21J25

The Credit and Collections Analyst is a crucial position responsible for managing the credit granting process and ensuring timely collection of customer payments. This role involves analyzing the creditworthiness of potential customers, setting credit limits, monitoring existing accounts, and developing relationships with both internal and external stakeholders to facilitate effective collections processes. The ideal candidate will have strong analytical skills, proficiency in data analysis, and the ability to manage large volumes of information. Working closely with the finance department, the analyst will help mitigate risks and improve the cash flow position of the company. As a key member of the finance team, the Credit and Collections Analyst will contribute towards maintaining sound financial practices, fostering ethical business practices, and enhancing customer satisfaction.

Responsibilities

• Analyze credit data to evaluate the financial status of customers and prospects.
• Establish credit limits based on risk assessments and business needs.
• Monitor customer account details for delayed payments and other irregularities.
• Develop and implement collection strategies to reduce overdue accounts.
• Work closely with the sales department to determine customer payment terms.
• Negotiate payment arrangements with customers to resolve outstanding balances.
• Prepare detailed reports on the status of client accounts and collection efforts.
• Identify delinquent accounts for legal action in coordination with legal personnel.
• Maintain detailed and accurate records of correspondence and financial transactions.
• Provide recommendations for credit and payment term adjustments.
• Ensure compliance with company policies and regulatory requirements in credit operations.
• Collaborate with colleagues to improve processes and support company objectives.

Requirements

• Bachelor’s degree in Finance, Economics, Business Administration, or a related field.
• Proven experience in credit analysis, collections, or a similar finance role.
• Strong analytical skills and proficiency in financial data analysis tools.
• Excellent communication and negotiation skills with the ability to handle disputes.
• High attention to detail and strong problem-solving capabilities.
• Ability to work independently and manage time efficiently in a fast-paced environment.
• Familiarity with credit risk management software and financial reporting systems.