Shop Assistant -Lights 31O25

We are seeking a dedicated and enthusiastic Shop Assistant to join our dynamic team at Lights 31O25. As a Shop Assistant, you will play a crucial role in ensuring an exceptional shopping experience for our customers. This position requires a keen eye for detail, a customer-first attitude, and a strong commitment to maintaining the high standards of our store. You will be responsible for assisting customers with their purchases, restocking shelves, keeping the store neat and organized, and contributing to a positive atmosphere within the shop. This is an excellent opportunity for someone looking to thrive in a fast-paced retail environment and develop their career in the retail industry.

Responsibilities

• Assist customers in locating products and providing them with detailed information.
• Process sales transactions quickly and accurately using the store's POS system.
• Maintain the visual appeal and merchandising standards of the store at all times.
• Restock shelves and ensure all products are correctly labeled and priced.
• Handle customer complaints and returns politely and efficiently, finding solutions promptly.
• Keep the store clean, organized, and appealing to customers throughout the day.
• Participate actively in store events, promotions, and inventory management activities.
• Collaborate with team members to achieve store sales goals and objectives.
• Assist in inventory count and stock organization in the backroom as needed.
• Provide feedback to management on customer preferences and store improvements.
• Follow company policies and procedures to ensure a safe working environment.
• Contribute to a positive team environment through consistent and professional behavior.

Requirements

• High school diploma or equivalent qualification is required for this position.
• Previous retail or customer service experience is preferred but not mandatory.
• Excellent communication and interpersonal skills to interact with customers effectively.
• Ability to stand for extended periods and perform physical tasks as needed.
• Strong numeracy skills for handling transactions and managing cash registers accurately.
• Flexibility to work a variety of shifts including weekends and public holidays.
• Passion for providing excellent customer service and a positive shopping experience.