Shop Assistant -Lights 30D25

Join our dynamic team as a Shop Assistant at Lights 30D25, where you will play a crucial role in ensuring a seamless customer experience. As a front-line representative of our esteemed lighting store, you will be a part of an energetic team dedicated to providing outstanding service to all our clientele. Your daily interaction with customers will entail assisting them with product selection, addressing queries, and providing expert advice on various lighting options. Our ideal candidate will be enthusiastic and passionate about interior decor and lighting, with a proactive attitude and excellent communication skills to foster strong customer relationships. Join us in creating an enjoyable shopping environment and contribute to our mission of illuminating every customer's space beautifully.

Responsibilities

• Greet and assist customers effectively as they enter the store premises.
• Provide detailed product information to customers, ensuring clarity in choices.
• Maintain store cleanliness and organize product displays efficiently and attractively.
• Manage inventory levels, ensuring adequate stock availability for popular items.
• Process customer purchases promptly and accurately using POS systems.
• Resolve customer complaints, providing feasible solutions in a friendly manner.
• Update knowledge of current lighting trends to improve customer service quality.
• Collaborate with team members to achieve preset sales targets and objectives.
• Participate in promotional activities to boost store visibility and customer interest.
• Assist in restocking shelves and organizing product signage for clear information.
• Identify potential areas of improvement for enhancing the customer experience.
• Offer personalized shopping recommendations based on customer preferences.

Requirements

• High School Diploma or equivalent qualification is mandatory for this position.
• Previous retail or customer service experience will be highly advantageous.
• Ability to work flexible shifts, including evenings, weekends, and holidays.
• Strong interpersonal skills with the ability to engage with diverse customers.
• Familiarity with point-of-sale systems and basic computer operation skills.
• Enthusiastic about learning new product information and sales techniques.
• Good physical stamina for standing and moving around the store for long periods.