Sales Support 26O25

The Sales Support position is critical in ensuring the efficient operation and success of sales teams within a company. As a Sales Support professional, you will serve as the backbone of the sales team, managing administrative tasks, optimizing workflow, and facilitating smooth communication between the sales team and other departments. This role requires a meticulous and organized individual who thrives in a fast-paced environment and is adept at multitasking. You will be responsible for generating sales reports, managing customer data, coordinating logistics, and supporting the sales team in achieving their targets. Your contribution will directly impact the efficiency of the sales process and customer satisfaction, making you an essential part of the organization.

Responsibilities

• Assist the sales team by preparing and organizing sales presentations and proposals.
• Manage customer accounts, ensuring all information is up to date and accurate.
• Coordinate with logistics to ensure timely delivery of sales orders to customers.
• Generate and analyze sales reports to identify trends and opportunities for improvement.
• Facilitate communication between sales representatives and clientele, addressing inquiries timely.
• Support sales representatives in scheduling appointments and organizing meetings with potential clients.
• Maintain and update the customer relationship management (CRM) system regularly.
• Handle administrative tasks such as processing orders, invoices, and contracts efficiently.
• Assist in the development and implementation of sales strategies and initiatives.
• Provide information and guidance to the sales team regarding product availability and pricing.
• Collaborate with marketing to ensure alignment on sales campaigns and lead generation activities.
• Contribute to customer satisfaction by swiftly resolving complaints or issues.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in a sales support or administrative role is preferred.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent verbal and written communication skills for customer interactions.
• Proficiency in Microsoft Office Suite and familiar with CRM software tools.
• Detail-oriented with strong analytical skills to manage sales data accurately.
• Ability to work collaboratively in a team environment and support multiple stakeholders.