Sales Support 24D25

The Sales Support 24D25 role is integral to ensuring the smooth operation of the sales department by providing administrative support and managing customer relationships. This position requires a keen attention to detail, strong communication skills, and the ability to work collaboratively within a team. The ideal candidate will assist the sales team with various tasks, ensuring that all sales processes run efficiently and effectively. They will be responsible for maintaining customer databases, preparing sales documents, and coordinating with other departments to resolve customer inquiries. This role offers an excellent opportunity for growth within the sales field for someone with a proactive attitude and a passion for customer service.

Responsibilities

• Provide administrative support to the sales team, ensuring all tasks are completed efficiently.
• Maintain and update customer databases with current and accurate information.
• Prepare and manage sales documents, contracts, and reports for the sales department.
• Coordinate with internal departments to ensure smooth processing of sales orders and customer requests.
• Assist in the planning and execution of sales campaigns and promotional events.
• Respond to customer inquiries and resolve any issues promptly and professionally.
• Monitor sales performance metrics and compile data for reporting purposes.
• Support the sales team in creating detailed proposals and presentations for clients.
• Organize and maintain sales records, ensuring easy access and retrieval.
• Facilitate communication between the sales team and other internal or external stakeholders.
• Track inventory levels and coordinate with the logistics team for timely deliveries.
• Help identify new sales opportunities through market research and lead generation.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in a sales support or administrative role.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills, with attention to detail.
• Proficient in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
• Experience with CRM software and familiarity with database management.
• Demonstrated ability to work collaboratively with cross-functional teams.
• Strong problem-solving skills and a customer-oriented approach.
• Ability to work under pressure and meet tight deadlines effectively.