Sales Advisor 21N25

As a Sales Advisor for our dynamic team at 21N25, you will play a pivotal role in guiding our valued clients through their buyer journey. With a focus on building long-lasting relationships, the ideal candidate will have a keen ability to understand customer needs, provide expert advice, and tailor solutions that align perfectly with our clients' goals. You will leverage your comprehensive knowledge of our products and services to deliver an exceptional customer experience. Working closely with cross-functional teams, you'll ensure the alignment of customer expectations while driving sales performance. This position is perfect for a motivated individual with a passion for sales and a proven track record of achieving results. With opportunities for professional growth and a competitive compensation package, join us in shaping the future of customer engagement and satisfaction.

Responsibilities

• Engage with prospective clients to understand their specific needs and objectives.
• Provide tailored recommendations and advice based on customer requirements and preferences.
• Maintain in-depth and up-to-date knowledge of our products and services.
• Prepare and deliver compelling sales presentations to potential clients.
• Handle customer inquiries and resolve issues effectively to maintain satisfaction.
• Facilitate negotiations, ensuring mutually beneficial outcomes for both parties.
• Achieve agreed-upon sales targets and outcomes within defined time frames.
• Collaborate with team members to align sales efforts and share best practices.
• Document all client interactions and sales activities accurately in the CRM system.
• Stay informed on market trends, competitor activities, and industry developments.
• Participate in training programs to increase knowledge of the company’s offerings.
• Contribute to continuous improvement initiatives by providing customer feedback.

Requirements

• Proven experience as a sales advisor or in a similar client-facing role.
• Exceptional communication and interpersonal skills to engage customers effectively.
• Strong problem-solving skills with an ability to think critically and creatively.
• Demonstrated ability to achieve sales targets and improve customer satisfaction.
• High level of organization and attention to detail in managing client accounts.
• Proficiency in using CRM software to document and track customer interactions.
• Ability to work independently, as well as within a collaborative team environment.