Receptionist (225-921)

The receptionist is a pivotal role in any organization, serving as the first point of contact for clients, visitors, and employees. As a receptionist, you will be responsible for creating a welcoming atmosphere in the office, ensuring that all incoming calls are answered promptly, and managing the flow of communication. You will act as the face of the company, influencing first impressions, and need to maintain a professional appearance. Your duties will range from administrative tasks to supporting other departments as needed. This role requires excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks simultaneously. A successful receptionist should be organized, detail-oriented, and capable of handling a fast-paced work environment with a calm and composed attitude.

Responsibilities

• Greet all visitors and clients in a courteous and professional manner.
• Answer and direct phone calls to the appropriate staff members efficiently.
• Schedule appointments and maintain an organized calendar system diligently.
• Receive and distribute mail, packages, and other communications accurately.
• Maintain a clean and organized reception area at all times.
• Provide accurate information to inquiries and direct them to appropriate staff when needed.
• Assist in administrative tasks such as filing, data entry, and document preparation.
• Monitor and maintain office supplies inventory and place orders when necessary.
• Assist in coordinating office events, meetings, and other activities efficiently.
• Handle visitor logs and issue visitor badges following company security protocols.
• Ensure the reception area is attended at all times during business hours.
• Support other departments with clerical tasks and provide aid during peak occasions.

Requirements

• High school diploma or equivalent; additional qualifications are a plus.
• Proven work experience as a receptionist or in a similar role is preferred.
• Strong written and verbal communication skills are essential for this role.
• Proficiency in Microsoft Office Suite and basic computer skills required.
• Exceptional customer service skills with a friendly and approachable attitude.
• Excellent organizational and multitasking abilities with attention to detail.
• Ability to maintain confidentiality and exercise discretion where needed.