Receptionist 18D25

The position of Receptionist at 18D25 presents an exciting opportunity for a poised and articulate individual to be the face of our dynamic organization. The ideal candidate will possess a keen ability to manage front desk operations efficiently and effectively while maintaining a professional and welcoming environment for all visitors and staff. As the first point of contact for the company, the Receptionist will play a crucial role in shaping the initial impressions of clients and partners. This role demands excellent communication skills, organization, and the ability to multitask in a fast-paced environment. A successful candidate will thrive in a customer-service oriented position and will be adept at using their skills to enhance visitor experience and office productivity.

Responsibilities

• Greet and welcome visitors as soon as they arrive at the office.
• Direct visitors to the appropriate person and office location.
• Answer, screen, and forward incoming phone calls promptly and professionally.
• Ensure reception area is tidy and presentable, with all necessary stationery supplies.
• Receive, sort, and distribute daily mail and deliveries efficiently.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Schedule appointments and maintain event calendars for conference rooms.
• Assist with basic administrative tasks like photocopying, faxing, and mailing documents.
• Coordinate with facility management staff on repairs, cleaning, and other office operations.
• Update calendars and schedule meetings efficiently and accurately for staff members.
• Provide basic and accurate information in-person and via phone/email.
• Ensure availability of office supplies and order new stock when necessary.

Requirements

• High school diploma or equivalent required; additional certification is a plus.
• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite, especially Word, Excel, and Outlook.
• Hands-on experience with office equipment such as printers and fax machines.
• Professional attitude and appearance with exceptional customer service skills.
• Solid written and verbal communication skills necessary for effective interaction.
• Ability to be resourceful and proactive when issues arise, ensuring quick resolution.
• Excellent organizational skills and the ability to multitask efficiently under pressure.
• Diplomatic and respectful approach to handling sensitive and confidential information.