Receptionist 12N25

The Receptionist position within our organization offers a dynamic and fast-paced environment where you will be the first point of contact for all incoming visitors and calls. As a Receptionist, you will play a pivotal role in managing the company's front desk and providing administrative support across the organization. You are expected to maintain a high level of professionalism and exhibit excellent communication skills in handling a wide range of customer inquiries. This position demands a friendly demeanor, strong organizational skills, and the ability to multitask effectively. You will ensure the smooth and efficient operation of the front office, contributing to a positive atmosphere for employees and guests alike.

Responsibilities

• Greet and welcome visitors and clients with a positive and helpful attitude.
• Answer, screen, and forward incoming phone calls promptly and courteously.
• Maintain and organize the reception area, ensuring it is tidy and presentable.
• Manage the booking of meeting rooms and set up conference calls as required.
• Assist with the sorting and distribution of incoming mail and packages.
• Coordinate with internal staff regarding visitor check-ins and meetings.
• Provide basic and accurate information in person and via phone/email.
• Perform administrative tasks such as data entry, filing, and scheduling appointments.
• Keep updated records of office expenses and costs for budget management.
• Support colleagues with various administrative tasks as needed and requested.
• Monitor and manage office supplies inventory, placing orders as necessary.
• Ensure compliance with security procedures, maintaining confidentiality at all times.

Requirements

• High School diploma or equivalent educational qualifications are essential.
• Proven work experience as a Receptionist or similar customer service role.
• Professional attitude and appearance, with strong interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Excellent verbal and written communication skills are mandatory.
• Ability to be resourceful, proactive, and efficient when issues arise.
• Multitasking abilities and time-management skills with a focus on accuracy and detail.