Receptionist 10J26

The Receptionist 10J26 is an integral part of the organization's front-line operations, responsible for creating a welcoming and professional atmosphere for visitors and clients. As the first point of contact, the receptionist plays a crucial role in representing the company and ensures that both in-person and telephone inquiries are handled efficiently and courteously. Alongside managing the front desk activities, the role involves a variety of administrative tasks that support the smooth operation of the office. The ideal candidate will possess excellent communication skills, have a keen eye for detail, and exhibit a high degree of professionalism. This position offers an opportunity to engage with different aspects of office management and customer service, making it perfect for someone looking to contribute to an organization's success while maintaining a friendly and organized reception area.

Responsibilities

• Greet visitors warmly, managing a positive first impression for the organization.
• Answer, screen, and direct incoming calls promptly and courteously.
• Manage and distribute incoming mail and organize outgoing mail daily.
• Schedule appointments and maintain the receptionist calendar efficiently.
• Assist with administrative tasks such as filing, photocopying, and data entry tasks.
• Maintain the reception area, ensuring it remains tidy and presentable at all times.
• Coordinate with facility management to address safety, cleanliness, and repair needs.
• Handle inquiries and provide accurate information regarding the company’s services.
• Maintain and update visitor and client logs to ensure secure access to premises.
• Assist in preparing meeting rooms and catering needs for internal conferences.
• Order and maintain inventory of office supplies and equipment as needed.
• Support other staff with administrative tasks and projects on an ad-hoc basis.

Requirements

• Previous experience in a receptionist or customer service role is preferred.
• Excellent verbal and written communication skills are essential for this role.
• Strong organizational skills with the ability to multitask effectively.
• Proficiency in using office software, including MS Office Suite applications.
• Professional demeanor with a focus on customer service and attention to detail.
• Ability to operate office equipment such as copiers, fax machines, and telephones.
• High school diploma or equivalent qualification is required for applicants.