Patient Administration 26F26

We are seeking a detail-oriented and highly organized individual to join our medical team as a Patient Administration Coordinator (26F26). In this role, you will serve as a pivotal connection between patients and healthcare professionals, ensuring that our administrative processes and patient interactions run smoothly and efficiently. You will be responsible for managing patient records, coordinating appointments, handling inquiries, and assisting in the billing process. The ideal candidate will possess strong communication skills, a keen eye for detail, and the ability to handle sensitive information with precision and confidentiality. By providing exceptional support, you will contribute significantly to enhancing patient experiences and the overall effectiveness of our healthcare operations. If you have a passion for healthcare and wish to ensure that patients receive the highest standard of service and care, we invite you to apply for this essential role in our team.

Responsibilities

• Manage and update patient records using our electronic medical record systems.
• Coordinate and schedule patient appointments efficiently and accurately.
• Serve as the main point of contact for patient inquiries and provide prompt assistance.
• Assist with the patient check-in and discharge processes to ensure a seamless experience.
• Ensure all patient information is processed and maintained confidentially and securely.
• Coordinate with healthcare professionals to ensure timely communication and service delivery.
• Process billing inquiries and assist with insurance documentation and claims.
• Maintain and analyze patient information databases to identify areas for improvement.
• Facilitate communication between patients and medical staff for treatment schedules.
• Update and track patient referrals and follow-ups to monitor patient progress.
• Prepare and distribute necessary paperwork and communiqués to patients and staff.
• Participate in the training of new staff members in patient administration tasks.

Requirements

• Bachelor’s degree or relevant experience in healthcare administration or a related field.
• Prior experience in medical administration or patient coordination is preferred.
• Strong organizational skills and attention to detail are critical for task success.
• Excellent communication skills, both verbal and written, are essential.
• Proficiency with electronic medical records systems and office software applications.
• Ability to maintain patient confidentiality and comply with HIPAA regulations.
• Problem-solving skills and ability to handle stressful situations calmly and effectively.